An aspect that has always been fundamental for the members of the management team of the Clinical Analysis Office is total quality in the analytical process. For this reason, in the Quality Assurance protocol of the Clinical Analysis Cabinet, great emphasis is placed on the control of pre-analytical processes (sample collection, handling of the same before processing and sample transport procedures) and post-analytical processes. without forgetting, of course, the analytical process itself. In this sense, a daily intra-laboratory quality control is carried out, together with the external Quality Control of the Spanish Association of Medical Biopathology and the Spanish Association of Analytical Pharmacists (AEBM/AEFA).
On December 28, 2015, this laboratory obtained the AENOR QUALITY MANAGEMENT SYSTEM CERTIFICATE, which has been renewed on December 28, 2021.
As has been described in previous sections, the Laboratory has sufficient and legally trained personnel (DUE) to carry out extractions in the work centers, traveling for this purpose, the specialist in Clinical Analysis, or personnel with a University Diploma in Nursing.
The Clinical Analysis Office will supply the Medical Service of the Provincial Council of Gipuzkoa with the material requested to perform blood draws and samples in general, including sterile containers, syringes, needles, appropriate tubes for each sample and any other material required. considers necessary, just as it has been doing for the previous twelve years in which the Clinical Analysis Office has been carrying out the clinical analyzes of the employees of the Gipuzkoa Provincial Council.
1- SATISFACTION OF THE INTERESTED PARTIES
The principle that guides our behavior is the satisfaction of the interested parties thanks to the highest quality, COMPLYING WITH THE LEGAL AND REGULATORY REQUIREMENTS APPLICABLE TO THE ORGANIZATION.
2- COMPLIANCE WITH THE REQUIREMENTS
Clinical Analysis Cabinet is committed to achieving and maintaining an effective Quality Management System in accordance with the requirements of the UNE_EN ISO 9001:2015 Standard.
3- MANAGEMENT LEADERSHIP
The management assumes the leadership of Quality, ensuring the availability of the necessary resources and creating an environment where the personnel is involved.
4- CONTINUOUS IMPROVEMENT
The continuous improvement of the effectiveness of the Quality Management System and the performance of activities is a permanent objective.